Privacy Policy

This Privacy Policy explains what information FileTypeError.com ("the site", "we") collects when you visit, how that information is used, who it is shared with, and the choices and rights you have. It applies to every page on www.filetypeerror.com.

FileTypeError.com is an editorial reference site. You do not need to create an account, sign in, or submit any personal information to read the guides. The only personal data we ever receive directly is what you choose to include when you email us.

Information we collect

Information you provide directly

If you email us at [email protected], we receive whatever you choose to include in the message — typically your email address, name (if you sign your message), and the content of the email. We use that information to reply and, where relevant, to improve the guides. We do not add email contacts to any marketing list.

Information collected automatically

Like most websites, FileTypeError.com receives standard technical information whenever a page is loaded. This includes:

• IP address (used by hosting and content delivery infrastructure to deliver the page)
• User agent string — browser name and version, operating system
• Referring URL, if any
• Date, time, and URL of each page request
• Approximate geographic region inferred from the IP address

Some of this information is stored briefly in server access logs for security, abuse prevention, and operational monitoring. Some is processed by third-party services described below.

Cookies and similar technologies

Cookies are small text files stored in your browser. FileTypeError.com itself does not set cookies for tracking purposes. Cookies that may appear on the site come from the third-party services listed below — primarily analytics and advertising providers.

Detailed information about the categories of cookies used, and the options for managing or opting out of each one, is on the Cookie Policy page.

Analytics

We use Google Analytics to understand how visitors find and use the site at an aggregate level — which guides are read, how readers arrive, and where pages can be improved. Google Analytics may set cookies and may collect a truncated IP address, device characteristics, and page interaction data. We do not use Google Analytics to identify individuals.

You can opt out of Google Analytics on every site by installing the Google Analytics Opt-out Browser Add-on. Browser-level "Do Not Track" signals and tracking-prevention features will also prevent the Google Analytics script from loading on most modern browsers.

Advertising and Google AdSense

FileTypeError.com may display advertising delivered by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet.

Users may opt out of personalised advertising at any time by visiting Google Ad Settings. Alternatively, users may opt out of a third-party vendor's use of cookies for personalised advertising by visiting www.aboutads.info (US) or www.youronlinechoices.com (EU/UK).

For more information on Google's advertising practices, please see the Google Advertising policies and the Google Privacy & Terms.

Third-party services we rely on

Below is the full list of third parties that may receive technical or usage data when you visit FileTypeError.com. Each operates under its own privacy policy, linked here for convenience.

• Google Analytics — usage analytics. Policy.
• Google AdSense — advertising delivery and personalisation. Policy.
• Web hosting and content delivery providers — required to serve pages and prevent abuse. These providers receive IP addresses and request metadata as part of normal operation.

We do not sell personal information to any third party.

Your rights under the GDPR (EEA and UK)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have rights regarding your personal data under the General Data Protection Regulation and equivalent national legislation. These include:

• Right of access — you can ask whether we hold personal data about you and request a copy.
• Right of rectification — you can ask us to correct inaccurate personal data.
• Right to erasure — you can ask us to delete personal data we hold about you.
• Right to restrict or object to processing — you can object to certain uses, including profiling.
• Right to withdraw consent — where we rely on consent, you can withdraw it at any time.
• Right to lodge a complaint — you can complain to your national data protection authority.

The legal bases on which we rely are: legitimate interest (security, abuse prevention, basic analytics on an anonymised basis), consent (personalised advertising and non-essential cookies, where applicable in your jurisdiction), and contract (where you have emailed us and a reply is needed).

Your rights under the CCPA (California)

If you are a resident of California, the California Consumer Privacy Act gives you the right to:

• Know what categories of personal information are collected about you
• Request deletion of personal information we hold about you
• Opt out of the sale or sharing of personal information
• Be free from discrimination for exercising any of the above rights

FileTypeError.com does not sell personal information. To exercise any of these rights, please email [email protected] with "CCPA Request" in the subject line.

Children's privacy

FileTypeError.com is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has contacted us, please email us and we will delete the message.

Data retention

Server access logs are retained for a short rolling window (typically no more than 90 days) and are used for operational and security purposes. Email correspondence is retained for as long as a reasonable record of the conversation is useful, and is deleted on request. Analytics data is retained according to the configured retention period in our analytics provider.

Security

The site is served over HTTPS. We take reasonable technical and organisational steps to protect the information described here, but no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

This policy may be updated from time to time, for example when we add a new third-party service or when applicable law changes. The "Last reviewed" date at the top of the page reflects the latest revision. Continued use of the site after a change indicates acceptance of the revised policy.

Contact

Privacy-related questions, requests, or complaints should be sent to [email protected] with "Privacy" in the subject line. We aim to respond to verified requests within a reasonable period and in any case as required by applicable law.

References to "applicable law" and "your jurisdiction" in this policy are intended to keep the text portable; specific rights you have depend on where you are located. Where local law grants stronger rights than those listed here, those local rights apply. [Jurisdiction-specific terms may apply.]